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Ripper Casino Support – Always Here For You!

At Ripper Casino, we offer top-notch customer support to make sure our players are covered, no matter when or where a snag might occur. If you’re playing pokies and experience a glitch, or just need some help navigating through the site, our agents will get you sorted.

Live Chat: Your Go-To for Quick Fixes

For any urgent matters, the casino’s live chat feature is the best way to get help on the spot. Available 24/7, our real-time Ripper Casino support lets players chat with a team member directly, so you won’t be left hanging. No matter the time of day, you'll get quick answers, whether it's a tech issue or trying to claim a bonus. The live chat is easy to find. Simply head to the help page.

Drop Us a Line by Email

If you’ve got a question that’s less of an emergency, you can always shoot an email to the Ripper Casino support team at [email protected]. While not as instant as live chat, the Ripper crew works hard to reply within 24 hours. So, if you're facing any dramas with your account or payments, fire off an email, and we'll reply soon enough.

Dial In for Phone Support

If you'd rather have a person-to-person chat, Ripper Casino also offers phone support. Request a scheduled callback from a phone agent at an hour that's convenient for you, via the button at the top of the casino help page.

The Ripper Support Team is Top-Notch

Our Ripper Casino support squad has a reputation for being professional, friendly, and keen to help. Any time you reach out via live chat, email, or a phone callback request, you’ll be dealing with a qualified, knowledgeable team member. They’ll guide you through any issue, making sure your gaming experience is smooth and enjoyable.

Ripper Casino Support: Help When You Need It, No Worries!

When it comes to customer support, Ripper Casino’s got it all sorted. Whether you prefer a quick chat, an email, or a phone call, the support options are designed to be hassle-free and responsive. Plus, with our detailed FAQ section, you can easily find the info you need. Whether you're spinning the reels or cashing out a big win, Ripper Casino’s customer service will keep you on track.

FAQ Section: Your First Port of Call

Before you even bother the Ripper Casino customer service team, it might be worth having a gander at the casino FAQ section below. Ripper Casino’s FAQs cover everything from setting up your account to how to make deposits and withdrawals, as well as troubleshooting any issues with bonuses or game play. It’s a handy tool if you're after quick answers. It’ll help you sort out the most common dramas without having to contact the support staff.

Ripper Casino Customer Support FAQs

How do I sign up for a Ripper Casino account?
To sign up, visit the Ripper Casino website and click the “Sign Up” button. You’ll need to provide some personal details, such as your name, email, and address. After that, create a username and password. Once your account is confirmed, you’re all set to play.
What bonuses are available for new players?
Ripper Casino offers a generous welcome bonus for new players, providing a generous bonus of up to $7,500 on your first four deposits at the casino. Check the promotions page for details.
How do I claim a bonus at Ripper Casino?
To claim your bonus, make a qualifying deposit and enter the bonus code provided in the promotions section. The bonus will be credited to your account automatically once your deposit is processed.
Is there a no-deposit bonus available at Ripper Casino?
Ripper Casino often offers a no-deposit bonus for new players upon registration. This bonus awards casino credits so you can try out the games without making a deposit. Check out the casino promotions page for further details.
What deposit methods are accepted at Ripper Casino?
Ripper Casino accepts a variety of deposit methods, including credit cards (Visa, Mastercard), pre-paid vouchers and e-wallets (Neosurf, eZeeWallet, Cash to Code Voucher), Jetbank Transfer, Bitcoin, and other cryptocurrencies. For further details, check the cashier section of the site.
How long do withdrawals take to process?
Withdrawal times vary depending on the method you choose. E-wallet withdrawals are typically processed within a few hours, while bank transfer withdrawals may take up to 2 business days. Bitcoin withdrawals are usually within 2 days.
Can I play Ripper Casino games on my mobile?
Yes, Ripper Casino is fully optimized for mobile play. You can access the casino and all its games via your mobile browser. The mobile experience is seamless, allowing you to play pokies and other games on the go.
What should I do if I forget my account password?
If you forget your password, click the “Forgot Password” link on the login page. You’ll be asked to enter your email address, and the casino will send you instructions on how to reset your password.
How do I verify my identity at Ripper Casino?
To verify your identity, Ripper Casino may request you to submit copies of identification documents such as a government-issued ID, a utility bill, or proof of payment method. This is a standard procedure to ensure player security and comply with legal regulations.
What are the wagering requirements for bonuses?
Wagering requirements for bonuses at Ripper Casino typically range from 30x to 35x the bonus amount, though this can vary depending on the specific promotion. Check the terms and conditions of each bonus to know the exact requirements before claiming.
How can I check my current wagering progress?
You can check your current wagering progress by visiting the “My Account” section of the Ripper Casino website. There, you’ll find details on how much of the wagering requirement you’ve completed.
Are there fees for deposits or withdrawals?
Ripper Casino does not charge fees for most deposit or withdrawal methods, although some banks or payment processors may apply their own fees, particularly for international transactions or currency conversions.
What currencies are supported at Ripper Casino?
Ripper Casino supports several currencies, including AUD (Australian Dollar), USD (US Dollar), and cryptocurrencies like Bitcoin. Choose your preferred currency when creating your account.
Can I set limits on my gambling activity?
Yes, Ripper Casino encourages responsible gaming and allows players to set limits on their gambling activity. You can set deposit limits, wager limits, and session time limits by contacting customer support.
Can I play for free?
Yes, most pokies have a demo mode where you can have a go without spending a cent.
Is Ripper Casino licensed and regulated?
Ripper Casino is fully licensed and regulated under the laws of Curacao, ensuring that it operates under strict guidelines for player safety and fairness.
How do I know the games are fair?
The casino uses Random Number Generator (RNG) technology to guarantee that all game outcomes are completely random and not manipulated. Independent auditors routinely check the games at Ripper Casino for fairness.
What should I do if a game crashes mid-play?
If a game crashes while you’re playing, it will typically resume where you left off once you reload the game. In the rare case that you lose progress or funds, contact customer support, and they will assist you in recovering any lost funds.
Are there responsible gambling tools available at Ripper Casino?
Yes, our casino offers several responsible gambling tools, including self-exclusion, time-outs, and the ability to set personal limits on deposits or wagering. If you feel you’re losing control of your gambling, you can access these tools through the account settings or by contacting the Ripper Casino customer service.